The receive light on my modem is blinking

The receive light on your modem should be steady and indicates the downstream signal has been confirmed.  If the receive light is blinking it indicates a problem.

  • Check all the cables and make sure they are secure.

  • Unplug the power cord from the modem, wait 30 seconds, then plug it back in. 

  • Wait for the power, send,  receive, and online lights to go steady.

  • If the receive light continues to blink, contact Technical Support .